Report Flooding

Prepare for a flood event

• Read the government information on how you can plan ahead to prepare yourself and your home for a flood event at GOV.UK check-for-flooding.service.gov.uk/plan-ahead-for-flooding
• If you require advice on flooding and how to deal with it please visit Floodline or Telephone 0345 988 1188 / Textphone 0345 602 6340. Open 24 hours a day, 7 days a week
• The Fire Service has more useful information about protecting your home and travelling in flooded areas www.dwfire.org.uk/safety/flooding

Report flooding during a flood event

• In an emergency and if life is in danger, dial 999 (Fire service)
• If the flooding only affects a road, please report it to the relevant highways authority, i.e. BCP Council – Flooding and follow the links by clicking on the green ‘Report’ button

Report a flood after the event

If your home, business or local green space has flooded or has had a near flood event in the last 5 years, you can report it using the Dorset Flood Online Reporting Tool. Your report will help us to better understand where and why areas flood.

If you are flooding now, taking the time to report it online will assist with multi-agency flood response, however, it will not trigger an immediate response from any agency. You will be asked to provide an update to what happened at a later date.